Contact Us


Our customer service representatives will be happy to answer any questions you may have. You may contact us at, and we will respond within 24-48 business hours – usually much sooner. 


If you would like to check on the status of your order, please contact us anytime at with your name and order number. We will contact you within 24-48 business hours.


We love hearing how much you enjoyed your products. (It’s kind of like hearing about how well your children behaved as guests in someone else’s home!) We designed most of them, and they are our babies! So, please let us know, and you will be giving another bride peace-of-mind and confidence. And if you didn’t have a great experience, we want to hear that too. Our goal is to exceed your expectations! So please contact us at

Mailing Address

Gracious Bridal Design House
1200 Lakeway Dr.
Suite 4
Austin, TX 78734